Questions, answered.
Straight answers about what we do, who we work with, and how to start.
What is a Customer Flow Engine?
A system that captures real proof of your business, turns it into content, distributes it with paid media, and connects it to a direct customer action. Real proof, real content, precision placement, direct customer path. You own it, and it compounds.
Do I have to commit to a long contract?
No. We work in monthly engagements. We’d rather earn your next month than lock you into one.
What does it cost?
It depends on the scope. Signature Production projects typically start at $5,000. The engine is a monthly engagement. The best next step is a call, where we can give you real numbers based on your business.
Who do you work with?
Established New England businesses that already have customers. Firms, contractors, med spas, service businesses, brands. Not startups, not enterprises. If you’re between $500K and $30M in revenue, we’re probably a fit.
Do you do weddings?
Our wedding films are booked separately through Timeless Wedding Films, our sister brand. Same team, same craft, different booking process.
How long does an engine take to get live?
30 days from kickoff to fully live. Content produced, paid distribution launched, tracking installed, direct customer path active. We guarantee it.
What if the engine doesn’t work?
We guarantee the machine gets built and launched. We don’t guarantee customer behavior, no honest company should. But at day 90, if the numbers missed and the cause sits outside the engine (in the offer, pricing, or reputation), we say so plainly and either side can walk. No hard feelings.
Do you work outside New England?
We prefer New England because our team is here and it lets us produce real content on the ground. We’ve done work outside the region, but our focus is New England.